Plain-language summary: PH375 collects only the personal information needed to run your account, process payments, and keep the platform secure. We never sell your data. We follow the Philippine Data Privacy Act of 2012 (R.A. 10173) and all relevant National Privacy Commission (NPC) guidelines. All amounts on this platform are in Philippine Peso (₱).
01 Introduction
This Privacy Policy applies to all personal information collected, stored, used, and
shared by PH375 (referred to as "PH375," "we," "us," or "our") through the website
ph375.best and any related mobile interfaces, applications, or communication channels
(collectively, the "Platform").
PH375 is committed to protecting the privacy and personal data of every Filipino
player who registers and plays on the Platform. We designed this policy to be as
clear and straightforward as possible — because you deserve to know exactly what
happens to your data, hindi lang legal jargon na walang kwentang basahin.
By accessing or using the PH375 platform, creating an account, or placing a bet,
you acknowledge that you have read and understood this Privacy Policy and consent to
the collection and processing of your personal data as described herein. If you do
not agree, please do not use the Platform.
02 Personal Data We Collect
PH375 collects personal data through several channels: directly from you during
registration and account management, automatically through your use of the Platform,
and occasionally from third-party service providers (such as payment processors and
identity verification services). Here is a breakdown of what we collect:
Registration & Identity Data
- Full legal name (as it appears on your government-issued ID)
- Date of birth (to verify you are 21 years of age or older)
- Philippine mobile number
- Email address
- Username and encrypted password
- Government-issued ID details (e.g., PhilSys, passport, UMID, driver's license) submitted during KYC verification
Financial & Transaction Data
- GCash / Maya / GrabPay / Coins.ph account references
- Bank account details for InstaPay, PESONet, BDO, BPI, or UnionBank transfers
- Visa / Mastercard card details (processed and stored by our PCI-DSS compliant payment processor — PH375 does not store full card numbers)
- Deposit and withdrawal transaction history
- Bet history and game activity records
Technical & Device Data
- IP address and geolocation data
- Device type, operating system, and browser information
- Session duration, pages visited, and click patterns
- Cookies and similar tracking technologies (see Section 8)
Communications Data
- Customer support chat transcripts and email correspondence
- Survey responses and feedback submitted to PH375
- Marketing preferences and communication opt-in/opt-out records
We collect only what we need. PH375 does not collect sensitive personal information such as racial or ethnic origin, religious beliefs, health data, or sexual orientation, except where required by law for responsible gaming purposes.
03 How PH375 Uses Your Personal Data
Every piece of data PH375 collects serves a specific, legitimate purpose. We do not
process your data for any reason beyond those listed below:
| Purpose |
Data Used |
| Account registration & KYC verification |
Name, ID, date of birth, mobile, email |
| Processing deposits & withdrawals in ₱PHP |
Payment method details, transaction records |
| Providing and improving gaming services |
Game activity, device & session data |
| Fraud prevention & security monitoring |
IP address, device fingerprint, login history |
| Anti-money laundering (AML) compliance |
Transaction history, identity data |
| Responsible gaming & player protection |
Betting patterns, session data, self-exclusion records |
| Customer support |
Account data, communication history |
| Marketing & promotions (with your consent) |
Email, mobile number, gaming preferences |
| Legal & regulatory compliance |
All relevant data as required by Philippine law |
04 Legal Basis for Processing
Under the Philippine Data Privacy Act of 2012 and its Implementing Rules and
Regulations, PH375 processes your personal data on the following lawful bases:
- Contractual necessity: Processing required to fulfil our obligations to you as a registered PH375 player (account management, payment processing, game provision).
- Legal obligation: Processing required to comply with Philippine laws, including the Anti-Money Laundering Act (AMLA), the Data Privacy Act, and gaming regulations.
- Legitimate interest: Processing for fraud prevention, platform security, and improving PH375 services, where our interest does not override your rights.
- Your consent: Processing for marketing communications, optional personalization features, and cookie-based analytics — which you may withdraw at any time.
05 Sharing Your Personal Data
PH375 does not sell, rent, or trade your personal data to any third party for their
own marketing purposes. Period. We only share data in the following limited
circumstances:
Service Providers & Partners
PH375 shares necessary data with trusted third-party service providers who help us
operate the Platform, including payment processors (GCash, Maya, GrabPay, banks),
KYC/identity verification providers, fraud detection services, cloud hosting providers,
and customer support tools. All such providers are contractually bound to protect your
data and may only use it for the specific service they provide to PH375.
Regulatory & Legal Authorities
PH375 may disclose personal data to Philippine government agencies, the National
Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), or law
enforcement when required by law, court order, or valid legal process.
Business Transfers
In the event of a merger, acquisition, or sale of PH375, your personal data may be
transferred to the acquiring entity. You will be notified via email and a prominent
platform notice before any such transfer takes effect.
Our commitment: Any entity that receives your data from PH375 is contractually required to handle it in accordance with this Privacy Policy and the Philippine Data Privacy Act.
06 Data Retention
PH375 retains your personal data only for as long as necessary to fulfil the purposes
described in this Privacy Policy, or as required by Philippine law. General retention
periods are as follows:
- Active account data: Retained for the full duration of your account's active status.
- Transaction and bet records: Retained for a minimum of five (5) years after the transaction date, as required by AMLA and gaming regulations.
- KYC and identity documents: Retained for five (5) years after account closure.
- Customer support records: Retained for two (2) years after the last interaction.
- Marketing consent records: Retained until you withdraw consent plus one (1) year for audit purposes.
After the applicable retention period, PH375 will securely delete or anonymize your
personal data so that it can no longer be linked to you as an individual.
07 How We Protect Your Data
PH375 implements industry-standard technical and organizational security measures to
protect your personal data from unauthorized access, disclosure, alteration, or
destruction. These measures include:
- SSL/TLS encryption for all data transmitted between your device and PH375 servers.
- AES-256 encryption for sensitive data stored in our databases, including passwords and payment references.
- Two-factor authentication (2FA) available for all player accounts.
- PCI-DSS compliance for all payment card processing — card data is handled exclusively by certified payment processors.
- Regular penetration testing and security audits by independent cybersecurity firms.
- Strict access controls — PH375 staff can only access player data on a need-to-know basis, and all access is logged.
- 24/7 fraud monitoring to detect and respond to suspicious activity in real time.
Despite these measures, no internet transmission or electronic storage system is 100%
secure. If PH375 becomes aware of a data breach that affects your personal data, we
will notify you and the National Privacy Commission (NPC) within seventy-two (72)
hours, as required by Philippine law.
08 Cookies & Tracking Technologies
PH375 uses cookies and similar technologies to make the Platform work properly,
remember your preferences, and improve your experience. Here is what we use:
- Essential cookies: Required for the Platform to function. These cannot be disabled without breaking core features like login sessions and payment flows.
- Analytics cookies: Help us understand how players use PH375 so we can improve the platform. Collected data is aggregated and anonymized.
- Preference cookies: Remember your language, game settings, and display preferences.
- Marketing cookies: Used only with your explicit consent to show you relevant PH375 promotions. You can opt out at any time via your account settings.
You can manage cookie preferences through your browser settings. Note that disabling
essential cookies will affect the functionality of the PH375 platform.
09 Protection of Minors
PH375 is strictly intended for adults aged 21 years and above. We do not knowingly
collect, process, or store personal data from individuals below the age of 21. If
PH375 discovers or is informed that a minor has registered an account or provided
personal data, we will immediately suspend the account, delete the associated data,
and return any deposited funds to the payment source.
PH375 uses age verification as part of the KYC process to enforce this requirement.
If you believe a minor is using the PH375 platform, please contact us immediately at
support@ph375.best.
10 Your Data Privacy Rights
As a data subject under the Philippine Data Privacy Act of 2012, you have the
following rights with respect to your personal data held by PH375. Click on each
right below to learn how to exercise it.
You have the right to request a copy of all personal data PH375 holds about you. To exercise this right, email support@ph375.best with the subject line "Data Access Request." We will respond within fifteen (15) business days and may require identity verification before releasing data.
If any of your personal data held by PH375 is inaccurate or incomplete, you have the right to request corrections. You can update most account details directly in your PH375 profile settings. For ID-related changes, contact our support team with supporting documentation.
You may request deletion of your personal data when it is no longer necessary for the purposes it was collected, or when you withdraw consent (where consent is the legal basis). Note that PH375 may be required to retain certain data (e.g., transaction records) for statutory periods regardless of your erasure request.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. You can opt out of marketing communications via the unsubscribe link in any email, through your account settings, or by contacting support.
You may request a copy of your personal data in a structured, commonly used, and machine-readable format (e.g., CSV or JSON). This right applies to data you provided directly to PH375 and that was processed on the basis of your consent or a contract.
If you believe PH375 has handled your personal data in violation of the Philippine Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. We encourage you to contact PH375 first so we can resolve your concern directly.
11 Cross-Border Data Transfers
PH375's primary data infrastructure is hosted in the Philippines. In some cases,
data may be processed by our service providers in other countries — for example,
cloud infrastructure or fraud detection tools hosted regionally. When this occurs,
PH375 ensures that appropriate safeguards are in place, including data processing
agreements that require the recipient to protect your data to standards equivalent
to or greater than those required by the Philippine Data Privacy Act.
PH375 does not transfer your personal data to jurisdictions that do not provide an
adequate level of data protection without first putting appropriate contractual
safeguards in place.
12 Changes to This Privacy Policy
PH375 may update this Privacy Policy periodically to reflect changes in our data
practices, legal requirements, or platform features. When we make material changes,
we will notify you by email and by posting a prominent notice on the PH375 platform
at least seven (7) days before the changes take effect.
The "Last Updated" date at the top of this policy always reflects the most recent
revision. We recommend you review this page from time to time so you stay informed
about how PH375 protects your data.
